Refund Policy for SOMMY

Effective Date: 12/24/2024

At SOMMY, we strive to ensure our users are satisfied with the services and products we provide. This Refund Policy outlines the terms and conditions under which refunds may be issued. By using SOMMY, you agree to the terms of this policy.

1. Digital Products and Services

1.1. All digital content and services provided by SOMMY, such as premium subscriptions or downloadable content, are non-refundable once accessed or downloaded, except as required by applicable laws.

1.2. If you experience issues accessing digital content or services, please contact our support team for assistance.

2. Subscription Refunds

2.1. Refunds for subscription-based services are granted only under the following circumstances:

• Unauthorized charges on your account.
• Technical issues that prevent access to the subscribed service for an extended period, and where SOMMY is unable to resolve the issue.

2.2. Refund requests must be made within 14 days of the transaction date.

2.3. Partial refunds for unused portions of a subscription are not provided unless otherwise stated.

3. Refund Process

3.1. To request a refund, contact SOMMY Customer Support via email or phone, providing the following details:

• Proof of purchase (e.g., receipt or transaction ID).
• Reason for requesting the refund.

3.2. Refund requests will be reviewed within 7 business days, and you will be notified of the outcome.

3.3. Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.

4. Exceptions

4.1. No refunds will be issued for:

• Services or content accessed in violation of SOMMY’s Terms of Use.
• Change of mind after purchase.
• Promotional offers, discounts, or free trials.

5. Changes to This Refund Policy

5.1. SOMMY reserves the right to update or modify this Refund Policy at any time. Any changes will be communicated via email or a notice on the platform.

5.2. Continued use of SOMMY after policy updates constitutes acceptance of the revised Refund Policy.

6. Contact Information

For refund-related inquiries, please contact us:

GODFAVORNAEWURU LTD
Suite 12, Innovation Hub Plaza, Opposite Michael Okpara University of Agriculture, Umudike, Abia State, Nigeria.
Phone: 08068365079
Email: whizzy1919@gmail.com